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WSH’s Chief Financial Officer and Broward Office Manager Kenneth Colbert recently spoke with the Daily Business Review about the benefits and challenges he has encountered in running a medium-sized law firm in the twenty-first century. In the article, “The Way Law Firms are Run Has Changed Radically,” Ken discussed how advances in technology have dramatically affected job duties of office administrators in law firms. Specifically, administrators now must acquire a working knowledge of the firm’s computer-based systems in addition to their traditional roles as human resources managers and accountants. Even if certain responsibilities (phone systems, internet) are delegated to independent companies, an administrator needs to be familiar with the programs to provide effective problem-solving for attorneys and staff. Now more than ever, an effective office manager needs to be an efficient multitasker.

You can read a copy of the article here.

Author(s): Brooke P. Dolara

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